VORIM
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Case studies

How Vorim helped teams build trust into their AI agents.

Listd

Listd

Property services platform · listd.co.uk

Listd is a property services platform where agents, landlords and property managers book inventories, inspections, cleaning and other property work in one place. Verified pros, real-time updates and evidence-backed delivery, with payments held in escrow until the job is done.

The challenge

When agents list properties and move money on a landlord's behalf, the landlord is trusting software with someone else's home and someone else's deposit. Escrow only releases correctly if the action that triggered it was genuinely authorised, and an evidence-backed job is only as good as the proof that the right party produced the evidence. That needs a permission boundary per agent and a record the landlord, the pro and the platform can each check independently.

35%
lower dispute cost
deposits and condition reports
140+
hours saved
a month across the operations team
25%
faster escrow releases
authorised actions clear sooner
How Vorim helped

Identity for every agent that lists or transacts

Vorim gave each agent acting on a property or a payment its own cryptographic identity, so a listing change, an inspection record or an escrow release is attributable to a specific, verifiable agent rather than to the platform in general.

Scoped permissions before the action

Time-bounded, least-privilege grants checked before an agent acts, in under five milliseconds. An agent cleared to update one property's inventory cannot reach into another landlord's payments.

Signed audit trail on property and money

Every action is signed at source into a tamper-evident record, so a dispute over a deposit, a condition report or a released payment is answered with verifiable evidence rather than with platform logs.

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